Virtual Assistant or Mind Reader?

A good virtual assistant develops a keen awareness of their client’s needs; to the client, it can feel like they’re a mind reader. 

18 Undeniable Skills of an Administrative Professional

Charles Dickens said, “no one is useless in this world who lightens the burdens of another”. Any true administrative professional should possess (or work towards obtaining them) the skills to lighten burdens for others and maintain as a steady support system for them. Like any profession that yields continued success, one has to have a […]

11 Signs Your Admin is Crushing it at Work

Good help is hard to find but not impossible. It takes a while to weed through the mediocre resumes but eventually you’ll find a few (or at least one) diamond in the rough. Choosing an admin that executes the needs of your company AND meshes well with your leadership style is no easy feat. It […]

5 Best Practices for Managing LIVE Events

The sigh of relief that comes after finally connecting to a real customer service representative over the phone to help you solve your problem is better than the most skilled sounding auto-receptionist.