Small talk is dying, causing workplace anxiety to rise, and social skills to decrease. Younger professionals are often more comfortable with online interactions (even when in the same room as the person they’re communicating with).
Nowadays, interpersonal or social skills are in short supply, such as active listening, empathy, and diplomacy.
Regardless of the industry, there’s a noticeable gap between professionals who have a “knack” for people skills and those who struggle with social anxiety in the workplace.
Though many prefer no-contact communication, nothing beats the satisfaction of genuine human interaction, something online engagement or AI (artificial intelligence) alone will never fully duplicate.
This course offers practical insight for professionals to improve social skills and interact less anxiously with others in their work environment.